We suggest at least one week in advance to ensure all products are in stock, but we are willing to accommodate any rushes. Please contact us at hello@panachegiftshop.com for details.

We currently ship anywhere in the United States via USPS, FedEx, or UPS. If you need rush shipping, please contact us for a cost estimate on expedited shipping.

Orders typically take 2 to 3 business days for processing and 1 to 5 business days for ground shipping depending on destination. If you need a rush order, we are happy to help. Reach out to hello@panachegiftshop.com and we will do our best to meet your deadline. 

Yes! We offer deliveries free of charge to areas in Long Island, NY (within 10 miles of Locust Valley, NY radius only). We will contact you as soon as you place your order so we can schedule a delivery time. Orders take 2 to 3 business days for setting up and delivery times vary from 3 to 5 business days after your order is placed.

Our free shipping code applies to all Domestic Shipments throughout the U.S. 
This code DOES NOT apply to hand deliveries. Free Shipping cannot be combined with any other offers.

Absolutely! You can reach out to hello@panachegiftshop.com with any special requests and we will do our best to suit your needs.

Yes, each gift can include a hand-written note for your gift recipient. You simply provide us with your message and we'll take care of everything else. If you decide to leave it blank, please indicate so at checkout.

Knowing that these are gifts, we never include any prices, receipts or packing slips inside our gifts.

At Panache Gifts, we take great care in making sure your gifts get to you or your recipient as perfect as they left us. If a gift you have received is not in perfect condition, please let us know and we will ensure this gets resolved immediately.

If there has been any damage to your gift(s) during shipping transit, please let us know within 48 hours so that we can proceed with filing a claim and a replacement of the item if necessary. Please note that we require pictures of the damaged packaging as well as the damaged item in order to file a claim.

Yes, your gift will include exactly what you see on each product page. On rare occasions, we might be out of stock on a certain item but we will contact you to include a different option of equal or greater value at no cost.

We are always looking for locally sourced and Made in the U.S.A. products. If you think you could be a great fit, please email us at hello@panachegiftshop.com.

Our Business Hours are Monday through Friday from 9AM to 6PM EST.